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Website use agreement

Terms & Conditions

These terms govern use of Seravie, purchases made through the website and your relationship with Zix LLC.

Website-use conditions Purchase and billing terms Intellectual-property rules Cancellation information
GetSeravie website terms

Conditions Applicable to Site Use

Read these terms together with the Terms of Purchase, Privacy Notice, Return Policy, Shipping Policy and other policies published on this website.

This website and its related mobile sites and applications, Seravie (the “Site”), are owned and operated by Zix LLC (the “Company”).

These Terms of Use apply to your use of the Site. Purchases through the Site are also governed by the Terms of Purchase, which are incorporated by reference. Site use is additionally governed by the Privacy Notice.

Throughout the Site, “we”, “us” and “our” refer to the Company. Continued use of the Site constitutes agreement to these Terms of Use. If you do not agree, do not use the Site.

Please read these Terms of Use, the Privacy Notice and all referenced policies before using the Site. By using the Site, you agree to these terms and all applicable dispute-resolution provisions.
Payment Statement Descriptor

Your payment-card statement will display getseravie.com .

Billing Terms

This is a one-time purchase. You will be charged once for the total displayed during checkout.

No subscription, recurring billing or automatic renewal applies unless a separate subscription product is clearly identified before purchase.

By completing a purchase, you authorize the applicable charge to the selected payment method.

01

Business Identity

This website is owned and operated by Zix LLC , doing business as Seravie .

Beauty products and related services offered through this website are marketed and sold under the Seravie brand name.

References to Seravie throughout the website, policies and customer-care materials refer to Zix LLC unless otherwise stated.

For customer care, billing, returns or purchase-related matters, use the information provided on the Contact page.

02

Data Integrity

You represent that all information, data and materials supplied through the Site or to the Company by another method are true, accurate, current and complete.

You are responsible for updating or correcting submitted information where appropriate.

03

Privacy Notice

The Privacy Notice governing collection, use, disclosure and processing of personal information is available through getseravie.com.

Personal information obtained through the Site, email, telephone or another method may be collected, stored and processed according to the Privacy Notice.

04

License and Site Access

Site content, including text, design, graphics, logos, icons, images, audio, downloads, interfaces, code and software, together with their selection and arrangement, is owned by the Company, licensors or content providers and protected by applicable intellectual-property laws.

The Company grants you a limited, revocable, non-exclusive license to access and make personal, non-commercial use of the Site.

Unless otherwise stated, Site content may be accessed, copied, downloaded or printed only for personal, non-commercial use without altering or removing proprietary notices.

Prohibited activities include:

  • Using or copying Site content for a competing business or commercial purpose.
  • Unauthorized caching, linking, framing or embedding of Site content.
  • Modifying, distributing, publishing, uploading, licensing, reverse engineering, transferring or selling Site content.
  • Creating unauthorized derivative works from Site content, products or services.
  • Uploading viruses, malicious code or files designed to impair functionality.
  • Using scraping, data-mining tools, robots or similar extraction technology.
  • Taking actions that impose an unreasonable load on or interfere with Site infrastructure.

You are responsible for obtaining internet access, paying applicable third-party fees and providing equipment required to use the Site.

You may not bypass security or access-control measures. Unauthorized access terminates the permission granted under these terms.

The Company may refuse registration, restrict use or terminate access where permitted by law.

05

Content You Submit

You are responsible for content submitted through the Site, including its legality, reliability, appropriateness, originality and copyright status.

You may not submit confidential, proprietary, unlawful, infringing, threatening, fraudulent, defamatory, abusive, harassing or otherwise objectionable content.

You may not use false identifying information, impersonate another person or misrepresent the source of submitted content.

Except for personal information governed by the Privacy Notice, submitted content grants the Company a perpetual, worldwide, transferable, royalty-free and non-exclusive license to use, copy, distribute, display, modify and sublicense that content.

You represent that you hold the rights required to grant this license.

07

Disclaimers

Except where expressly stated and to the fullest extent permitted by law, the Company makes no express or implied representations or warranties regarding merchantability, suitability, fitness for a particular purpose, non-infringement, Site content or products and services purchased through the Site.

Site use is at your own risk. The Site, information, materials, products and services are supplied on an “as is” and “as available” basis.

The Company does not guarantee uninterrupted, error-free, completely secure or virus-free access, or that all information will always be complete, accurate, current or reliable.

Content downloaded from the Site is obtained at your discretion and risk.

Some jurisdictions do not permit certain warranty exclusions, so portions of these provisions may not apply.

08

Limitation of Liability

You assume responsibility for Site use, communications with third parties and purchases made through Company websites.

To the fullest extent permitted by law, the Company and its licensors, suppliers and content providers will not be liable for direct, indirect, punitive, incidental, special, consequential or other damages arising from Site use, linked sites, communications, products, services, delays or inability to access the Site.

This limitation includes damages arising from performance failures, interruptions, defects, transmission delays, malicious code, communication failures, network outages, lost profits, unauthorized access or loss of records or data.

Your remedy for a dispute concerning access or use is to stop using the Site, except where another remedy is required by law.

A cause of action arising from the Site must generally commence within one year after it accrues unless a different limitation period is required by law.

Some jurisdictions do not allow certain liability limitations.

09

Indemnities

You agree to indemnify and hold harmless the Company, its licensors, suppliers and content providers from liabilities, losses, damages and reasonable legal costs arising from:

  • Your breach of these Terms of Use.
  • Your breach of the Terms of Purchase.
  • Fraud, intentional misconduct or gross negligence committed by you.
  • Your violation of applicable law or another party’s rights.

The Company may control the defense of a claim subject to indemnity. Such a claim may not be settled without prior written approval.

10

Electronic Communications

When you use the Site or send emails to the Company, you communicate electronically.

You consent to receive Site-related communications by email or through notices published on the Site.

Electronic agreements, notices and disclosures satisfy applicable requirements that such communications be in writing.

Customer notices are generally deemed delivered when sent to the email address supplied with the relevant order or request, subject to law.

11

Trademarks, Copyrights and Intellectual Property

Trademarks, logos and service marks displayed on the Site belong to the Company, its licensors or other applicable owners.

Using marks, framing techniques, metadata, hidden text or similar technology incorporating Site content requires prior permission from the applicable owner.

Intellectual-Property Infringement Claims

The Company respects intellectual-property rights and may terminate repeat infringers where appropriate.

A written infringement notice should include:

  • A physical or electronic signature of the authorized rights holder.
  • A description of the work or property claimed to be infringed.
  • Identification and location of the allegedly infringing material.
  • Your address, phone number and email address.
  • A good-faith statement that the disputed use is unauthorized.
  • A statement that the notice is accurate and that you are authorized to act.

Send notices to: support@getseravie.com .

12

Survival of Terms

Provisions that impose or contemplate continuing obligations survive expiration or termination of these Terms of Use.

13

Force Majeure

The Company is excused from performance to the extent performance is prevented or delayed by circumstances beyond its reasonable control, including:

  • Severe weather, natural disasters or other acts of God.
  • War, terrorism, civil unrest, riots or rebellion.
  • Quarantines or embargoes.
  • Labour disputes or strikes.
  • Other events outside the Company’s reasonable control.

Risk of Loss

Items purchased through the Site are shipped by third-party carriers. Risk of loss and title pass according to the applicable shipment contract and law.

14

General Terms

Severability

If a provision is invalid or unenforceable, it will be severed only to the necessary extent without affecting the remaining provisions.

Governing Law and Jurisdiction

These terms and the relationship between you and the Company are governed by the laws of the United Kingdom, subject to mandatory applicable consumer law and conflict-of-law rules.

Matters not subject to another binding dispute process may be submitted to an appropriate court located in the United Kingdom, subject to applicable consumer rights.

No Waiver

Failure to act concerning a breach does not waive the right to act concerning that breach or a later breach.

Local Compliance

You are responsible for understanding and complying with laws applicable in the location from which the Site is accessed.

No Third-Party Beneficiaries

Except where expressly stated, these terms do not create third-party beneficiary rights.

Assignment

You may not assign these terms or associated rights without prior written consent.

The Company may assign these terms, in whole or in part, where permitted by law.

Entire Agreement

These Terms of Use constitute the complete agreement concerning Site use and supersede previous communications concerning that subject.

Additional terms may apply to particular products or services. Where valid additional terms conflict with these terms, the additional terms control for the applicable product or service.

15

Order Cancellation

To request cancellation, contact customer care Monday through Friday, 9:00 a.m.–5:00 p.m. CST, at (000) 555-8888 or email support@getseravie.com .

Cancellation requests must be submitted before an order enters fulfillment. Cancellation cannot be guaranteed after processing or shipment begins.

Additional return and cancellation information is available through the Return Policy and Terms of Purchase.

16

How to Contact Us

Questions or comments about these Terms of Use or the Site may be submitted to: support@getseravie.com .

Questions about these terms?

Contact customer care for assistance with Site use, billing, orders, returns, cancellations or legal notices.

Contact Customer Care

For questions about an order or a charge appearing on your statement, contact our customer-care team at support@getseravie.com .